Knowledge is defined as a link for people who make his/her mind between the application and information in a confined place. Knowledge occurs by the value that is added to the organization by categorizing, contextualizing and calculating the data. Information is also sometimes termed as knowledge when it is processed in the minds of people. This knowledge is again turned to information when it is communicated to others in the form of text, writing or words.
Characteristics of Knowledge Transfer
There are many characteristics that affect the transfer of knowledge in an organization; they are classified into two type’s namely situational characteristics and knowledge characteristics. A knowledge characteristic consists of a system user and the receiver by the organization. The risk that is faced by the organization in the transfer of knowledge is termed as stickiness in knowledge or knowledge stickiness. The methods and concepts involved in the process of knowledge transfer results in the stickiness during the construction of knowledge and it is also used to solve the issues while the knowledge is transferred in an organization [Dixon.H, 2000]. The stickiness in the process of knowledge transfer is based upon the following characteristics, they are knowledge character, sender and receiver and the growth between the sender and receiver [Wang et al, 2001]. While knowledge transfer is taking place, the above aspects are important to handle the stickiness carefully in order to enhance the process of knowledge transfer successfully.
The factors that affect the situational characteristics are source, recipient and the organizational context in an organization. The knowledge source is the initial factor of the process and their main aim is to transfer the knowledge since it is the most important factor for the success of an organization [Ghaziri .M, 2004]. Another aspect of the source which affects the transfer is the reliability of the knowledge transfer. The final source of aspect in situational characteristics is to complete the process of knowledge transfer.
Thus the knowledge transfer is the concept and fact that are present in the people’s minds. Knowledge transfer also aims at the process of communication that involves both information transmissions to the recipient and sender by a group or person in the organization. Therefore it is revealed from above that the role of knowledge transfer is the ability to act and also it evaluates the new information in an organization.
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